Job Summary

We are looking for a proactive and customer-focused Business Development Executive to support WAHDAH’s vehicle leasing and mobility business in Singapore. The role involves managing customer enquiries, converting leads into leasing agreements, coordinating vehicle handovers and returns, and maintaining strong customer relationships.

Responsibilities

• Manage customer enquiries via phone, email, WhatsApp, online platforms, and walk-ins to provide timely and accurate information
• Promote Wahdah’s vehicle leasing, rental, and mobility solutions to individual and corporate customers to drive business growth
• Follow up on leads, prepare detailed quotations, explain leasing terms clearly, and close leasing agreements effectively
• Assist customers with documentation, leasing agreements, renewals, payments, and administrative processes to ensure smooth transactions
• Coordinate vehicle availability, handover, return, inspection, and servicing schedules with the operations team to optimize fleet utilization
• Maintain accurate and up-to-date customer records, lead status, contracts, and sales activities in the company system for effective tracking
• Build and nurture strong customer relationships to encourage renewals, referrals, and repeat business
• Support marketing and sales campaigns by contributing to initiatives that increase leasing enquiries and customer acquisition
• Monitor market trends, competitor offerings, and customer feedback to identify new business opportunities and inform strategy
• Resolve customer issues professionally and escalate operational matters promptly to maintain service quality

Required competencies and certifications

• Minimum GCE “O” Level, Diploma, or equivalent qualification
• At least 1 year of experience in sales, leasing, car rental, automotive, mobility, customer service, or related fields
• Good communication, negotiation, and customer service skills demonstrated through customer interactions and sales activities
• Ability to work independently and consistently follow up with customers to achieve sales targets
• Proficiency in basic computer tools such as Google Workspace, Microsoft Office, CRM systems, or similar platforms
• Positive attitude, responsible, detail-oriented, and able to perform effectively in a fast-paced environment

Preferred competencies and qualifications

• Experience in vehicle leasing, PHV rental, car rental, or automotive sales
• Sales prospecting and lead conversion skills to generate and close new business opportunities
• Customer relationship management skills to maintain and grow client accounts
• Knowledge of vehicle leasing or rental operations to support daily business functions
• Contract and documentation handling experience to ensure compliance and accuracy
• Basic understanding of Singapore vehicle usage, PHV, rental, or fleet operations
• Ability to communicate in English for effective customer and team interactions; additional languages are an advantage